No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Auto Zone via phone. Our aim is to assist you in efficiently locating the phone number of Auto Zone and address any concerns or inquiries you may have about your Auto Zone purchases. We understand that waiting on hold for extended periods to inquire about your order on Auto Zone can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with an Auto Zone representative once you've reached them. By following our step-by-step guide for contacting Auto Zone customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Auto Zone representative assist you more effectively. We also provide guidance on how to ask the Auto Zone representative for assistance, as well as how to follow any instructions provided by the Auto Zone representative.

With this information, you can reach out to the Auto Zone customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Auto Zone purchases.

Auto Zone Phone Number

Toll-Free Number:

800-288-6966

Current wait: 7 mins (2m avg)

Hours: Mon-Fri 7am-10pm, Sat 7am-9pm, Sun 8am-8pm CST

Best time to call: 9am

Want to contact Auto Zone customer service faster? Don't wait on hold! Chat with the Auto Zone team directly via live chat.

Customer Service Phone Number:

  • (800) 741-9179

  • (901) 495-6500

  • (970) 613-0870

Skip Traditional Phone Calls, Reach a Solution Faster!

No navigating complex phone menus and no more waiting on hold – WorthEPenny will forward your concerns directly to the business for their response:

  • Faster Solutions: Cut down response times. Get resolutions faster.

  • Stress-Free: No more phone call hassles. You don't even need to pick up the phone!

  • Advocates for You: We amplify your voice, ensuring businesses hear your concerns.

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What happened: I need to place an order by have money on * different cards. I have aready passed the time limit to have it delivered today. PLEASE HELP THANKS

What happened: Autozone store ******I have reported the ASM at my store for improper behavior towards customers and myself. ** months have gone by, the district manager has ignored it, the store manager has brushed it off. **I was limping one day and she asked me why I was limping and I told her I had been putting truck away all day by myself, and she interrupted and said "no its cause you have been laying on your back legs spread eagle taking it in the A** * "**I was at the register cashing out a customer and the ASM interupted the checkout process to ask the customer.."does your mother write your name on your underwear?"**Comments like this are a common thing with this person in the workplace. **The ASM does not complete tasks at hand. They might be started but never completed. This leaves all tasks in the store to be completed by others. **The ASM leaves her shift an hour early every day, saying she skipped lunch so she can leave early.*The ASM leaves in the middle of her shift for an hour to go get a burrito at the gas station without signing out for a lunch break.*ASM roughhouses on scooters in the store and gets hurt and takes time off, and its treated like a workplace injury, even though it was her fault for not following workplace procedures. *Her inappropriate forms of harassment make the workplace stressful. The pastern of behavior is pervasive and makes a hostile environment. I am to the point where my only reaction to her is ignoring her, but this is not good in our workplace. **I am looking to move to another store which is ** more minutes away from my home just to avoid contact with the PSM.

What happened: Was just trying to do a warranty exchange for my brake pads like I've done two times before, but this time they said they had been returned which Never happened as I had them in the original box. ... I WENT TO AUTOZONE TO FOR A WARRANTY EXCHANGE ON MY BRAKE PADS. I HAD THE PADS IN THE ORIGINAL BOX NEVER HAD AN ISSUE EXCHANGING THEM BEFORE, BUT THIS TIME THE SAID THAT THE BRAKE PADS HAD BEEN RETURNED WITH A CASH REFUND. THIS WAS A BAD INDICATOR CONSIDERING THAT I had the part in the original box and never returned them. Hopefully there has been some computer error and not employee's returning customers parts and keeping the cash.Employees may be returning unknowing customers parts and keeping the cashProvide me with the warranty exchange instead of making me feel scammed with my car taken apart and I need to go to work at *pmI've been a loyal DIY customer and have never had a issue beforeTried calling corporate phone number can't get a human on the other line

What happened: I WENT TO AUTOZONE TO FOR A WARRANTY EXCHANGE ON MY BRAKE PADS. I HAD THE PADS IN THE ORIGINAL BOX NEVER HAD AN ISSUE EXCHANGING THEM BEFORE, BUT THIS TIME THE SAID THAT THE BRAKE PADS HAD BEEN RETURNED WITH A CASH REFUND. THIS WAS A BAD INDICATOR CONSIDERING THAT I had the part in the original box and never returned them. Hopefully there has been some computer error and not employee's returning customers parts and keeping the cash.

What happened: The problem: Warranty exchange

What happened: I purchase a alternator a week ago it failed went to store they tell me no warranty found plus can't get purchase history

What happened: The problem: I'm a former employee who needs information on accessing paychecks. Thanks,

QA

How to contact Auto Zone by phone?

To contact the Auto Zone customer service by phone, you can follow these steps:

  • Look up the phone number of the Auto Zone customer service. The phone number is listed on autozone.com. Or check out the Auto Zone phone number page on WorthEPenny.

  • Dial the Auto Zone phone number 800-288-6966.

    Hours: Mon-Fri 7am-10pm, Sat 7am-9pm, Sun 8am-8pm CST

    Best time to call: 9am

  • Wait for an answer: Once the call is connected, wait for an Auto Zone representative to answer on the other end.

    Average wait time: 2m

  • Identify yourself and state your reason for calling the Auto Zone representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Auto Zone to help them assist you.

  • Ask for assistance: Ask the Auto Zone representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Auto Zone needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Auto Zone representative: After you have received the assistance you need, thank the Auto Zone representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Auto Zone, you can follow these steps:

  • Dial the Auto Zone customer service phone number 800-288-6966, which can be found on the Auto Zone website or in your order confirmation email form Auto Zone. Or check out the Auto Zone phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Auto Zone. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Auto Zone representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with an Auto Zone representative.

  • If the system still doesn’t connect you to an Auto Zone representative, stay on the line without pressing any keys. Auto Zone will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Auto Zone.

  • Once you reach a live person, explain your issue and provide any relevant information about your Auto Zone order. The Auto Zone representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Auto Zone website. This may allow you to connect with an Auto Zone representative more quickly and efficiently than calling.

QA

Any tips for calling Auto Zone customer service?

When calling Auto Zone customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Auto Zone account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Auto Zone representative without any disruptions or background noise.

  • Be polite and respectful to the Auto Zone representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Auto Zone.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Auto Zone representative address your concern.

  • If the initial Auto Zone representative is unable to resolve your issue, politely ask to speak with a supervisor from Auto Zone or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Auto Zone representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Auto Zone after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Auto Zone customer service.

QA

What can I do If I am unhappy with my call to Auto Zone?

If you are unhappy with your call to Auto Zone customer service, there are several options you can try:

  • Call again: Try calling Auto Zone customer service again and speak to a different Auto Zone representative. Sometimes a different Auto Zone representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Auto Zone representative, you can ask to speak with a supervisor from Auto Zone or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Auto Zone may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Auto Zone customer service through other channels, such as email or chat. You can also explore the Auto Zone Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Auto Zone service, you may want to consider other options such as returning the product you bought on Auto Zone or filing a complaint with a consumer protection agency.

QA

How do I contact Auto Zone via live chat?

To the Auto Zone customer support via live chat, you can follow these steps:

  • Go to the Auto Zone website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Auto Zone customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with an Auto Zone representative.

  • Provide any necessary information about your issue or question, and wait for the Auto Zone representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Auto Zone live chat option, you may need to contact the Auto Zone customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Auto Zone via social media?

You can contact Auto Zone via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Auto Zone via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Auto Zone official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Auto Zone, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Auto Zone. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Auto Zone social media team.

Please note that the social media accounts of Auto Zone are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Auto Zone for certain issues. For urgent or complex issues, it's recommended to contact Auto Zone customer service via phone or chat for more personalized assistance.

QA

Does Auto Zone have an email? How to contact Auto Zone customer service by email?

Yes, to contact the Auto Zone customer support by email, follow these steps:

  • Go to autozone.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Auto Zone and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Auto Zone order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Auto Zone order number or username.

  • Once you have completed the email, click send. You should receive a response from the Auto Zone customer support team within a few business days.

QA

What is WorthEPenny's relationship to Auto Zone?

To put it simply, WorthEPenny is an independent third-party website that is not related to Auto Zone. WorthEPenny provides free tools and resources to assist customers in reaching Auto Zone customer service more efficiently, such as the Auto Zone phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Auto Zone, as well as forums where Auto Zone customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Auto Zone, it is not associated with or endorsed by Auto Zone.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Auto Zone official app or the Auto Zone company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Auto Zone trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Auto Zone. All references by WorthEPenny to third-party trademarks like Auto Zone are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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